Sales and Refund Policy

Having trouble with our software? We are here to help with any questions you may have about how to use your newly purchased app.

If this purchase does not meet your needs and you wish to request a refund, please see details below:

Direct Sales

For direct sales via aidaluu.com, we offer easy, no questions asked refunds within 30 days.

Just contact us within 30 days and include the order number or the email address that made the purchase.


If you purchased from a source other than aidaluu.com, you must contact that source to return the item:

Apple App Store Sales
If you purchased through the App Store, please note Apple processes sale transactions on behalf of developers. As such, refunds for App Store purchases can only be issued by the App Store and at Apple's discretion.

To request a refund for an application purchased on the App Store, please contact Apple Support by going to the following link, Please reference the instructions under section "Report A Problem".
Get help with an item purchased from the App Store

Microsoft Store Sales
If you purchased through the Microsoft Store (Windows Store), please note Microsoft processes sale transactions on behalf of developers. As such, refunds can only be issued by the Microsoft Store and at Microsoft's discretion.

Please reference the instructions from the following link:
Returning items you bought from Microsoft