Retrieve Order Information
If you accidentally misplaced your order information, completing this form will help us retrieve your license code and download link.
Please note apps purchased from the Microsoft Store, Apple App Store and Google Play are fully activated upon download (they do not have license codes).
See instructions on how to re-install
Apple App Store purchases
and
Microsoft Store purchases
.
License codes apply only to products purchased directly from aidaluu.com.
Name of software purchased
Your name
Email address used to make payment
Email address again please
Order number (if available)
Order date (please provide approx. year and month if exact purchase date is not available)
Purchase made on aidaluu.com
I purchased this product directly from aidaluu.com
Receipt / Proof of purchase
I have my receipt available and can send in a copy if requested
I no longer have my original receipt
Submit